Owner feedback, round 2

One question before we build it

Here's the first thing we want to test, for owners who bought new units directly from Parasound on our webstore. We're calling it Sound Investment.

If we accept your trade within two years of your purchase, 80% of what you paid for the unit itself (not counting taxes or shipping) comes back to you as an unexpiring discount coupon for our store.

The 80% is for a unit that's cosmetically new, unaltered, fully working, and complete with all original packaging and accessories. If yours isn't quite that, tell us anyway and we'll see what we can work out one-on-one. We confirm what we can accept before anything ships, and again when it arrives. Ship it to us, or drop it off with us in Las Vegas.

We anticipate you'd put it toward something more expensive, but that's up to you. The coupon is good on one order, with as many items on it as you like, and no carry-forward balance.

One simple path, few options, so your trade-in value stays as high as it is.

Question 1

Does that seem fair?

Question 2
Question 3

When we finalize the program, should we send you the details?

Any one answer is enough. Thank you for your confidence in us.