Parasound

Dealer Program Rules and Registration Rules

The rules referred to in the Registered Dealer Agreement. Public so that anyone reading the Agreement can read what it points at.

This page is the Program Rules and the Registration Rules referred to in Sections 2, 5d and 15 of the Registered Dealer Agreement. Under Section 15 these are unilateral policies of Parasound and may be updated on notice without a new signature. The Agreement itself changes only by a writing signed by both parties. Dated changes to this page appear at the foot.

Registration rules

Registration is the program, not paperwork attached to it. A unit you hold and a unit you sold are two separate records and we ask for both. Everything a dealer earns follows from them.

The clocks

Bought at parasound.com

Nothing to do on arrival. The unit registers to you when we ship it.

Bought from the distributor

Sold to a customer

What a registered sale needs

The customer’s name.
The customer’s email address.
The unaltered customer invoice.

Unaltered means the invoice as issued to your customer. It is the same document three ways: it records the sale, it evidences the advertised price, and it is what the customer’s warranty record is built from.

If a customer will not be shared

Some clients do not want their details passed to a manufacturer and some projects are confidential. That is a real constraint and there is a path for it.

Buy that unit from the distributor rather than at parasound.com. Nothing about the customer is owed on a distributor-sourced unit, and no explanation is required. The choice is made at purchase, not after the sale.

Registering the customer is what puts you on record as their dealer and attaches project protection to that sale, so it is a decision worth making deliberately, unit by unit.

Consequences, stated plainly

A unit bought at parasound.com and not registered to its customer ends the dealership on the first occurrence. You confirm the obligation at the cart on every purchase and at every reservation, and the alternative above is always open, so this is never a surprise.
A distributor purchase not registered is an obligation that gates program benefits and warranty conveyance. It is not grounds for termination.
If your customer registers the unit before you register the sale, the unit is protected but the sale credit and dealer of record do not attach.
A late registration on a distributor-sourced unit still stands and still records you as the dealer the unit came from, but the benefits of that sale do not follow.

Warranty availability on stock

A unit bought at parasound.com carries the full factory warranty for your customer for one year from your purchase. Register the sale inside that year and your customer receives the whole warranty, running from their purchase.

After that year the unit is still new and still sealed. New means it has not been opened since it shipped from Parasound, and a calendar does not open a carton. What the unit no longer carries is a factory warranty.

You will not have to track this. We tell you the end date when you mark a unit as stock, we remind you by serial number before it arrives, and affected units appear on your statement.

Selling such a unit afterwards is permitted, provided the buyer is told plainly that it carries no Parasound factory warranty. Representing that it carries one is treated the same as selling a used unit as warranted.

A unit bought from the distributor works differently: its warranty period begins on the date you bought it, registered on time or late.

Used units

Used means anything other than new and unopened, and a used unit carries no Parasound warranty. No rider is needed to sell used. The rules are the rules.

A used unit may be advertised and sold online where every listing:

displays the unit’s serial number;
covers a unit registered into your possession, not merely registered to its original buyer; and
states plainly that the unit carries no Parasound factory warranty.

Falling short of those conditions is addressed in proportion to what happened, up to and including termination.

One exception carries no proportion. Never advertise a used unit you do not hold. Listing something as used without a serial, taking the order, and then buying a new unit from us to fill it is a way around the pricing policy and ends the dealership immediately. The serial condition is what makes such a listing identifiable, which is most of the reason it exists.

Selling online

Selling new Parasound online, add-to-cart or otherwise, requires written approval from Parasound. It is not part of the base appointment, and approval is a conversation about how you go to market rather than a form to complete.

Approved online dealers connect their store’s order feed so that sales register themselves. It is a single workflow inside your own admin, which you can read, edit or switch off at any time.

New product is never listed on third-party marketplaces. Used units may be, on the three conditions above.

Advertised price

Advertised price is governed by the Unilateral Pricing Policy, which is Addendum A to the Registered Dealer Agreement and is reproduced there in full. It applies to new, current-model product wherever that unit came from, and it does not apply to used, open-box or demo units.

A validated violation terminates dealer status immediately. There is no warning ladder and no first-one-free, and we would rather say so here than have it be a discovery later.

How these rules change

Under Section 15 of the Agreement, these rules and the Unilateral Pricing Policy are unilateral policies. Parasound may update them on notice to you, without a new signature and without amending the Agreement. The body of the Agreement changes only by a writing signed by both parties.

Every change to this page is dated below, so what applied on a given day stays checkable.

Updates. Dated clarifications appear here after publication. July 28, 2026: first published, alongside version 2026.1 of the Registered Dealer Agreement.

Questions about anything on this page: contact@parasound.com.