Parasound products which are purchased from anyone other than an Authorized Parasound Dealer are
expressly excluded from Parasound's warranties. Parasound's warranties, like our products, are
exceptional. Don't make the mistake of buying from someone who has chosen not to meet our qualifications,
and in doing so run the risk of being sold not only the wrong product, but one for which you have no
warranty protection!
In order to insure maximum customer satisfaction, Authorized Parasound Dealers are prohibited from
selling our current products by phone, mail, or over the internet. Parasound's sole authorized internet
& mail order dealer is Audio Advisor. Their contact information is shown when you click on Internet &
Mail Order. Anyone not listed under Retail Stores, System Integrators or Resellers is probably not
authorized and cannot offer Parasound's warranty. Please contact Parasound directly to verify if he
is authorized before you buy. You can call the Parasound office at 415 397-7100 Monday - Friday from
8am - 5pm Pacific time or email us at
sales@parasound.com.
For products purchased after September 1, 2006
click here
Parasound Warranty Information
EFFECTIVE DATE: September 1, 2006
The Following Warranty Valid in the USA and Canada Only.
Outside USA: Warranty and terms/scope/duration of warranty for products purchased outside the USA is provided
solely by the distributor in the country where product was purchased.
Scope and Duration of Warranty
Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original
owner that this Product shall be free from defects in workmanship or materials as follows:
For Electronic Products other than
the D 3 and D 200 DVD Players
Excepting moving parts, remote controls, lasers, front panel
displays and video screens, the warranty period is for
a term of ten (10) years for parts and five (5) years for labor,
from the date when the Product was purchased from an
Authorized Parasound Dealer, Authorized Custom Installer,
Authorized System Integrator, or Authorized Reseller. For
moving parts, remote controls, lasers, front panel displays and video screens
within an Electronic Product, the warranty period is for a
term of two (2) years, for both parts and labor.
For the D 3 DVD Player
The warranty period for the D 3 is for a term of three (3) years
for both parts and labor from the date when the Product
was purchased from an Authorized Parasound Dealer,
Custom Installer, System Integrator or Reseller. The above
limitation of two years for both parts and labor does not
apply to the D 3.
For the D 200 DVD Player
The warranty period for the D 200 is for a term of two
(2) years for both parts and labor from the date when the
Product was purchased from an Authorized Parasound
Dealer, Custom Installer, System Integrator or Reseller.
For In-wall and In-ceiling Speakers
The warranty period is for a term of ten (10) years, for both
parts and labor, from the date when the Product was
purchased from an Authorized Parasound Dealer, Custom
Installer, System Integrator, or Reseller.
Limitations on Persons and Products Covered
This warranty, and all rights provided hereunder, are limited
to the original owner. In the event that the original owner
transfers ownership of the Product prior to expiration of
the applicable term stated in "Scope of Duration" above,
this Warranty shall terminate in its entirety upon the date
of such transfer. In addition, Parasound does not warrant in
any way Products which are purchased from anyone who
is not an Authorized Parasound Dealer, Custom Installer,
System Integrator, or Reseller. Therefore, if this Product falls
into any of the foregoing categories, this Warranty is void.
What Parasound Will Do Under the Warranty
In the event of any defect covered by this Warranty,
Parasound shall without charge provide all parts and
materials and, during the period applicable to labor, will
also provide all labor necessary to restore the Product to
its original specifications, and shall return the Product to
its owner at Parasound's expense within the U.S. only.
In the alternative, Parasound may at its sole option either
replace the Product without charge, or if replacement is not
commercially practicable or repair or replacement cannot
be accomplished within a reasonable time, Parasound
may refund the purchase price of the Product, subject,
where appropriate, to reasonable depreciation for actual
use in accordance with applicable laws in full satisfaction
of its warranty obligations, Parasound will undertake to
complete the repair and return of the Product as soon as
circumstances permit, unless prevented by causes beyond
its reasonable control.
LIMITATIONS ON PARASOUND'S OBLIGATIONS
UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION
UNDER THIS WARRANTY SHALL BE TO REPAIR OR
REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND
THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE.
PARASOUND DOES NOT WARRANT AGAINST,
NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING:
REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES
TO PARASOUND OR ITS AUTHORIZED SERVICE
FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY
KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSSES OF ANY KIND.
Note: Some states
do not allow exclusions or limitation of consequential
damages, so the foregoing exclusions may not apply to you.
Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
In addition to the exclusions stated in "Limitations on
Persons and Products Covered" above, this Warranty does
not cover any of the following:
(a) glass or plastic panels, cabinetry, trim, or other appearance
items (except where they are defective at the time of original sale
and the Product is delivered for repair within the first thirty (30)
days thereafter); (b) batteries or failure of or damage to the Product
caused by batteries; (c) failures arising from accident, catastrophe,
misuse, neglect, or failure to properly connect and operate the Product
in accordance with the accompanying instructions or specifications;
(d) failure of moving parts, remote controls,
lasers, front panel displays and video screens occurring more than two (2) years after purchase, even though
the Product may otherwise still be under warranty, as
provided in "Scope and Duration" above;
(e) failures of any kind in Products which evidence any tampering,
alteration, defacement of their serial numbers, or attempted servicing
by anyone other than Parasound or an Authorized Parasound Service
Facility; and (f) failures arising from improper installation of the
Product or incompatibility of other components in the system of which
the Product is a part; and Parasound shall have no liability or obligation
of any kind with respect to any of the foregoing types of failures.
What the Owner Must do to Obtain Service Under This Warranty
To obtain service under this Warranty, the owner must first telephone Parasound's Technical
Services Department at the telephone number shown below, to obtain
instructions on how to proceed. In the event that Parasound directs
that the Product be returned, the owner will be given a Return Authorization
Number, which must appear on the outer carton when the Product is
returned. Products received without a visible Return Authorization
Number will not be entitled to treatment under this Warranty and will
be returned unopened. The owner must in all events, at the owner's
expense, arrange for any necessary de-installation of the Product;
and, if Parasound requests that the Product be returned, must at the
owner's expense deliver or ship the Product, properly packaged, prepaid,
and insured, to Parasound at the address below, or to an Authorized
Parasound Service Facility. In addition, the owner must provide evidence
that the Product is at the time of delivery within the scope of this
Warranty, by including the original or a legible copy of the dated
sales receipt with the Product when submitted for repair. All Products
must also be accompanied by the owner's name, address, and telephone
number.
What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product
from its installation and for delivering it to Parasound or the Authorized
Parasound Service Facility. Upon return of the Product to the owner
following repair or replacement, it shall be the owner's responsibility
to arrange and pay for any reinstallation which may be required. In
addition, it shall be the owner's obligation to pay for any repairs
made to Products for which the owner has failed to include a legible
copy or the original of the dated sales receipt with the product when
delivered for service, or which are otherwise subject to the exclusions
noted above, and must also pay applicable labor charges for any Product
on which the labor portion of the Warranty has expired, at Parasound's
or its Authorized Service Facility's then-current repair rates.
How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers
to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Parasound Service Facility,
obtain instructions on how to obtain service for a Product, or obtain
the answers to any other questions you may have concerning this Warranty,
you may telephone Parasound between the hours of 9:00 a.m. and 5:00
p.m. Pacific Time, Monday through Friday, at 888-888-5115 / 415-397-7100, or email our Tech dept. at
service@parasound.com, or write
to:
Technical Services Department, Parasound Products, Inc., 2250 McKinnon Avenue, San Francisco, CA 94124.
This Warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
If you have any questions regarding our warranty or service policies, please contact
us at: warranty@parasound.com
|
For products purchased between January 1, 1998 & August 31, 2006
click here
Parasound Warranty Information
EFFECTIVE: January 1, 1998 - August 31, 2006
The Following Warranty Valid in the USA and Canada Only.
Outside USA: Warranty and terms/scope/duration of warranty for products purchased outside the USA is provided
solely by the distributor in the country where product was purchased.
Scope and Duration of Warranty
Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original
owner that this Product shall be free from defects in workmanship or materials as follows:
For Electronic Products
Excepting moving parts and lasers
the warranty period is for a term of ten (10)
years for parts and five (5) years for labor, from the date when
the Product was purchased from an Authorized Parasound
Dealer, Authorized Custom Installer, Authorized System
Integrator, or Authorized Reseller. For moving parts, lasers,
front panel displays and video screens within an Electronic
Product, the warranty period is for a term of two (2) years,
for both parts and labor.
For In-wall and In-ceiling Speakers
The warranty period is for a term of ten (10) years, for both
parts and labor, from the date when the Product was
purchased from an Authorized Parasound Dealer, Custom
Installer, System Integrator, or Reseller.
Limitations on Persons and Products Covered
This warranty, and all rights provided hereunder, are limited
to the original owner. In the event that the original owner
transfers ownership of the Product prior to expiration of
the applicable term stated in "Scope of Duration" above,
this Warranty shall terminate in its entirety upon the date
of such transfer. In addition, Parasound does not warrant in
any way Products which are purchased from anyone who
is not an Authorized Parasound Dealer, Custom Installer,
System Integrator, or Reseller. Therefore, if this Product falls
into any of the foregoing categories, this Warranty is void.
What Parasound Will Do Under the Warranty
In the event of any defect covered by this Warranty,
Parasound shall without charge provide all parts and
materials and, during the period applicable to labor, will
also provide all labor necessary to restore the Product to
its original specifications, and shall return the Product to
its owner at Parasound's expense within the U.S. only.
In the alternative, Parasound may at its sole option either
replace the Product without charge, or if replacement is not
commercially practicable or repair or replacement cannot
be accomplished within a reasonable time, Parasound
may refund the purchase price of the Product, subject,
where appropriate, to reasonable depreciation for actual
use in accordance with applicable laws in full satisfaction
of its warranty obligations, Parasound will undertake to
complete the repair and return of the Product as soon as
circumstances permit, unless prevented by causes beyond
its reasonable control.
LIMITATIONS ON PARASOUND'S OBLIGATIONS
UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION
UNDER THIS WARRANTY SHALL BE TO REPAIR OR
REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND
THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE.
PARASOUND DOES NOT WARRANT AGAINST,
NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING:
REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES
TO PARASOUND OR ITS AUTHORIZED SERVICE
FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY
KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSSES OF ANY KIND.
Note: Some states
do not allow exclusions or limitation of consequential
damages, so the foregoing exclusions may not apply to you.
Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
In addition to the exclusions stated in "Limitations on
Persons and Products Covered" above, this Warranty does
not cover any of the following:
(a) glass or plastic panels, cabinetry, trim, or other appearance
items (except where they are defective at the time of original sale
and the Product is delivered for repair within the first thirty (30)
days thereafter); (b) batteries or failure of or damage to the Product
caused by batteries; (c) failures arising from accident, catastrophe,
misuse, neglect, or failure to properly connect and operate the Product
in accordance with the accompanying instructions or specifications;
(d) failure of moving parts or lasers occurring more than two (2)
years after purchase, even though the Product may otherwise still
be under warranty, as provided in "Scope and Duration" above;
(e) failures of any kind in Products which evidence any tampering,
alteration, defacement of their serial numbers, or attempted servicing
by anyone other than Parasound or an Authorized Parasound Service
Facility; and (f) failures arising from improper installation of the
Product or incompatibility of other components in the system of which
the Product is a part; and Parasound shall have no liability or obligation
of any kind with respect to any of the foregoing types of failures.
What the Owner Must do to Obtain Service Under This Warranty
To obtain service under this Warranty, the owner must first telephone Parasound's Technical
Services Department at the telephone number shown below, to obtain
instructions on how to proceed. In the event that Parasound directs
that the Product be returned, the owner will be given a Return Authorization
Number, which must appear on the outer carton when the Product is
returned. Products received without a visible Return Authorization
Number will not be entitled to treatment under this Warranty and will
be returned unopened. The owner must in all events, at the owner's
expense, arrange for any necessary de-installation of the Product;
and, if Parasound requests that the Product be returned, must at the
owner's expense deliver or ship the Product, properly packaged, prepaid,
and insured, to Parasound at the address below, or to an Authorized
Parasound Service Facility. In addition, the owner must provide evidence
that the Product is at the time of delivery within the scope of this
Warranty, by including the original or a legible copy of the dated
sales receipt with the Product when submitted for repair. All Products
must also be accompanied by the owner's name, address, and telephone
number.
What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product
from its installation and for delivering it to Parasound or the Authorized
Parasound Service Facility. Upon return of the Product to the owner
following repair or replacement, it shall be the owner's responsibility
to arrange and pay for any reinstallation which may be required. In
addition, it shall be the owner's obligation to pay for any repairs
made to Products for which the owner has failed to include a legible
copy or the original of the dated sales receipt with the product when
delivered for service, or which are otherwise subject to the exclusions
noted above, and must also pay applicable labor charges for any Product
on which the labor portion of the Warranty has expired, at Parasound's
or its Authorized Service Facility's then-current repair rates.
How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers
to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Parasound Service Facility,
obtain instructions on how to obtain service for a Product, or obtain
the answers to any other questions you may have concerning this Warranty,
you may telephone Parasound between the hours of 9:00 a.m. and 5:00
p.m. Pacific Time, Monday through Friday, at 888-888-5115 / 415-397-7100, or email our Tech dept. at
service@parasound.com, or write
to:
Technical Services Department, Parasound Products, Inc., 2250 McKinnon Avenue, San Francisco, CA 94124.
This Warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
If you have any questions regarding our warranty or service policies, please contact
us at: warranty@parasound.com
|
For products purchased before December 31, 1997
click here
The maximum Parasound warranty before December 31, 1997 was two years for parts and labor.
|
