Service & Warranty

Service

Service Department contact and hours
Send your product to Parasound for repair
Authorized Parasound Service Centers

Warranty

Learn about the Parasound Warranty
Authorized dealers & avoiding scams

Contact

Parasound Products, Inc.
2250 McKinnon Avenue
San Francisco, CA 94124

Email:
Sales@parasound.com
Service@parasound.com

(415) 397-7100
(415) 397-0144 (Fax)

Office Hours: 9-5 Pacific time
Service Hours: 7-5 Pacific time

Docs & Downloads

Product Type



Looking for a discontinued product?

Rack Mount Kits

Service Department contact and hours

Parasound's San Francisco Technical Department is open 7 a.m. - 5 p.m. Pacific Time.
service@parasound.com
415-397-7100


Send your product to Parasound for repair

Before You Return Any Unit to Parasound for Service
Before you send your unit to Parasound, you will need to obtain a specific Return Authorization (RA) number and shipping instructions from Parasound's Technical Department. The RA number must be clearly marked on the outer carton. Use the original factory packing materials and arrange adequate insurance to cover its value. You must include a copy of your purchase receipt, since this document establishes the validity of this unit's warranty. Warranty repairs are only performed by Parasound or Parasound Authorized warranty centers when your purchase receipt is from a Parasound Authorized Dealer or Parasound Authorized Reseller.

Units Will Be Refused by Parasound Under the Following Conditions:
1. Unit was sent without the Parasound-assigned RA number marked on the carton.
2. Unit was sent in an unsuitable shipping carton, likely to have been damaged in transit.
3. Unit has inadequate packing, unit likely to have been damaged in transit.
4. Unit was shipped collect for shipping charges. We do not accept collect shipments.
5. Unit was shipped via the US Postal Service.
6. Unit was sent to an address other than the address instructed by our Technical Department.

Warranty Repair
Read your accompanying Parasound Limited Warranty carefully to understand the applicable rights and limitations. This section provides instructions for obtaining repairs, both for units covered under the Parasound Limited Warranty and for units or situations which are outside the Warranty.
Unit is not eligible for repair under the terms of the Parasound warranty if:
1. Unit was not purchased from a Parasound Authorized Dealer.
2. You are not the original owner. The Parasound warranty is not transferable.
3. Unit's serial number was removed, modified, or defaced.
4. Unit shows evidence of abuse and/or misuse.
5. Unit was modified in any way.
6. A prior repair was attempted by an unauthorized repair station.

After receiving a Return Authorization Number, send your unit to:
Parasound Products, Inc.
2250 McKinnon Avenue
San Francisco, CA 94124


Authorized Parasound Service Centers

Business Name Contact Name Primary Address Phone Number
Wired for Entertainment   140-A Commerce St.
East Haven,  CT  06512  USA
203 891 5814
Ken's Electronics   360 E International #8
Anchorage,  AK  99518  USA
907 562 3443
Audio Doctor Cornell Smith 4061 E. Woodland Dr.
Phoenix,  AZ  85048  usa
480-759-3724
Audio Wizard   8120 E. McDowell
Scottsdale,  AZ  85257  USA
480-946-7164
Parasound Products, Inc. Tony Pointes 2250 McKinnon Avenue
San Francisco,  CA  94124  USA
415-397-7100
VTR   5236 Colodny #102
Agoura Hills,  CA  91301  usa
818-707-0759
Burbank AV Service   917 W. Magnolia Bl.
Burbank,  CA  91506  USA
818-238-0202
George Meyer T.V. & Stereo George Meyer 12418 Santa Monica Blvd.
Los Angeles,  CA  90025  USA
310-820-1113
San Diego Sound   6563 El Cajon Bl.
San Diego,  CA  92115  USA
619-582-8511
House of Natural Sound   26248 Bouquet Canyon Rd.
Santa Clarita,  CA  91350  USA
818-765-1991
American Repair Specialists   2212 Pico Blvd.
Santa Monica,  CA  90405  USA
310- 450-4577
Northridge Electronics Tom Ishimoto 4505 Industrial Street #2B
Simi Valley,  CA  93063  USA
805-583-1919
High Tech Electronics   7049 Valjean Ave.
Van Nuys,  CA  91406  USA
818-785-8085
Scan Audio Services Sergey Papyan 8101 Orion Avenue, Suite 5
Van Nuys,  CA  91406  USA
818-786-4240
CRE   6431 Independence Ave.
Woodland Hills,  CA  91367  USA
818-718-1600
Norbern Electronics   6735 Earl Drive
Colorado Springs,  CO  80918  USA
719-550-5810
The Service Department Steven Leckrone 30 Unquowa Hill St
Bridgeport,  CT  06604  USA
203-331-0671
Engineering Industries   60 Connolly Parkway #8
Hamden,  CT  06514  USA
203-281-0250
Roberts AV   90 Bank St.
New London,  CT  06320  USA
860-442-5314
Sound Ideas Stereo, Inc.   3215 NW 13th Street
Gainesville,  FL  32609  USA
352-378-0192
Electronic Service Specialists   2629 U.S. Highway 19
Holiday,  FL  34691  USA
727-934-1800
Electronics Laboratory   1650 N Federal Hwy
Pompano Beach,  FL  33002  USA
954-946-6092
Industry Standard Technology   1868 University Parkway
Sarasota,  FL  34243  USA
941-355-2100
Pro Audio Electronics   1242 E. Hillsborough Ave.
Tampa,  FL  33604  USA
813-232-3907
Audio Video Systems, Inc. Lee Barnard 1860 Old Okeechobee Road, Suite 104
West Palm Beach,  FL  33409  USA
561-686-4473/800-367-1896
Audio Labs   2204 Ingersoll
Des Moines,  IA  50312  USA
515-288-2216
Midwest Audio   774 W. Algonquin
Arlington Heights,  IL  60005  USA
847-640-1890
Midwest Stereo   2806 N. Clark St.
Chicago,  IL  60657  USA
773-929-5523
Deltronics   3149 N. Halstead
Chicago,  IL  60657  USA
773-549-6635
Chicago Audio   3933 W. 63rd St.
Chicago,  IL  60629  USA
773-735-8833
Electronic Engineers, Inc. Roman Sokolov 5530 W. Belmont Ave.
Chicago,  IL  62641  USA
773-202-0909
The Little Guys   18425 S. Halstead
Glennwood,  IL  60425  USA
708-754-8844
Electronic Express   1809 E. Fabyan Pkwy
West Chicago,   60185  USA
630-208-4600
Rex Service Company   7030 W. 111th St.
Worth,  IL  60482  USA
708-448-5558
Audio Mart Service Ctr.   10330 State Line Rd.
Leawood,  KS  66206  USA
913-648-4443
Barney Millers Inc.   232 E. Main St.
Lexington,  KY  40507  USA
606-252-2216
Audio Lab   36 JFK St.
Cambridge,  MA  02138  USA
617-864-1144
Just Audio Repair Center John Panzer 7907 Harford Road
Baltimore,  MD  21234  USA
410-882-4360
Electronics Service Center Jimmy Diaz 12216 Parklawn Dr., #112
Rockville,  MD  20852  usa
301 881 8637
Alex Audio & Video Service   4211 Rhode Island Ave. No.
New Hope,  MN  55428  USA
763-533-5377
Stereo One Inc. John Selby 345 South Kingshighway
Cap Girardeau,  MO  63703  USA
573-334-8645
Alpha Tech Electronics   1502 S. Big Bend
St. Louis,  MO  63117  USA
314-645-5250
Big Sky Audio Rick Krzemien 106 North Hill Road
Helena,  MT  59602  USA
406 461-6805
American Unlimited Electronics Mark Markman 2199 Spruce Street
Ewing,  NJ  08638  USA
609-671-1615
Flemington Electronics   299 South Main Street, Suite 1
Flemington,  NJ  08822  USA
908-782-4198
Lakewood Stereo & TV   60 Chambers Bridge Rd. Suite 4
Lakewood,  NJ  08701  USA
732-363-5484
Glen Oaks Service   249-56 Jericho Turnpike
Floral Park,  NY  11001  USA
516-437-8958
Hyles Audio   93 Harry L. Drive
Johnson City,  NY  13790  USA
607-729-1860
Technetron   29 East 31st St., 2nd floor
New York,  NY  10016  USA
212-725-8778
Rod's TV Service Inc   391 Riverleigh Ave
Riverhead,  NY  11901  USA
(631) 727-6633 Ext 102
In House Service Company   12 Technology Dr. #13
Setauket,  NY  11733  USA
631-751-1803
Sound Surgeon   1041-G West Jericho
Smithtown,  NY  11787  USA
631-864-2450
Lifetime Service Center   52 S. Union Rd. 1
Williamsville,  NY  14221  USA
716-632-8061
Precision Audio Service   6589 Main St.
Williamsville,  NY  14221  USA
716-634-8845
Warner Electronics   210 Hayes Drive
Brooklyn Heights,  OH  44131  USA
216-661-8002
Audiowright Shop   3521 N. High St.
Columbus,  OH  43214  USA
614-267-5880
BEC Audio & Video Repair   9094 Cox Rd.
West Chester,  OH  45069  USA
513-755-0165
Inner Sound   14927 S.E. 82nd Drive
Clackamas,  OR  97015  USA
503-238-1955
Joe C Service   256 Keeley Ave.
New Britain,  PA  18901  USA
215-345-8506
Audio Video Service Center   3716 A Nolensville Rd.
Nashville,  TN  37211  USA
615-781-2641
Pyramid Audio Chris Lewis 305 East Braker Ln.
Austin,  TX  78753  USA
512-458-8292
Bammel TV   14530 Walter Rd.
Houston,  TX  77014  USA
281-444-0287
Alpine Electronics   2048 N Canyon Rd.
Provo,  UT  84604  USA
801-373-7372
TV Specialists   170 E. 2100
Salt Lake City,  UT  84115  USA
801-486-7555
Interwest Electronics   4091 South State
Salt Lake City,  UT  84107  USA
801-266-5301
Universal Electronic Repairs   1112 E Market St., Suite 26F
Charlottesville,   22902  USA
(443) 974-1519
Sound Images by High Tech Brett Mullins 6541 Arlington Blvd.
Falls Church,  VA  22042  USA
703-534-1733
Audio Visions Repair, Inc.   8705 W. Broad St.
Richmond,  VA  23294  USA
804-346-4617
Audiotronics   2750 Ogden Rd.
Roanoke,  VA  24014  USA
540-774-5757
Quicksilver Audio   307 N. Columbia Center Bl.
Kennewick,  WA  99336  USA
509-783-7047
Sound Investments   2500 W. Silver Spring Rd.
Glendale,  WI  53209  USA
414-438-1818
Hi Fi Heaven   1540 Sixth St.
Green Bay,  WI  54304  USA
920-494-8999

Authorized dealers & avoiding scams

Parasound products which are purchased from anyone other than an Authorized Parasound Dealer, Distributor or Reseller are expressly excluded from Parasound's warranties. Parasound's warranties, like our products, are exceptional. Don't make the mistake of buying from someone who has chosen not to meet our qualifications, and in doing so run the risk of being sold not only the wrong product, but one for which you have no warranty protection!

In order to insure maximum customer satisfaction, Authorized Parasound Dealers are not permitted to sell our current products by phone, mail, or over the internet. They are also not permitted to ship current products outside of the US. Parasound's authorized internet & mail order dealers are Audio Advisor, Safe & Sound, Acoustic Sounds. Their contact information is shown when you click on Internet & Mail Order. Anyone not listed under Retail Stores, Custom Installers or Resellers is probably not authorized, cannot offer Parasound's warranty and usually cannot supply Parasound merchandise after you have paid for it. Please contact Parasound directly to verify if anyone who purports to be a Parasound dealer is authorized by Parasound before you buy. You can call the Parasound office at 415 397-7100 Monday - Friday from 8 a.m. - 5 p.m. Pacific time or email us at sales@parasound.com.

The Parasound warranty is not transferable and is valid only for the original purchaser unless otherwise dictated by local law.


Our USA Limited Warranty (following paragraph applies to all 4 warranty effective dates):

The Following Warranty Valid in the USA Only.
Outside USA: Warranty and all terms/scope/duration of warranty for products purchased outside the USA is provided solely by the Parasound International Authorized Distributor in the country where product was purchased. Our International Authorized Distributors are independent businesses and are under no obligation to provide warranty repairs for Parasound products that were not imported by them. You can find our International Authorized Distributors at International Distributors.

For products purchased after September 1, 2016

For products purchased after January 1, 2009

For products purchased after September 1, 2006

For products purchased between January 1, 1998 & August 31, 2006

Parasound Warranty Information

EFFECTIVE DATE: October 1, 2011

Scope and Duration of Warranty
Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original owner that this Product shall be free from defects in workmanship or materials as follows:

For Parasound Halo Electronic Products other than the D 3 DVD Player or any other disc player
Excepting moving parts, remote controls, lasers, front panel displays and video screens, the warranty period is for a term of five (5) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound Custom Installer, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For the Parasound Halo D 3 DVD Player only
The warranty period for the D 3 is for a term of three (3) years for both parts and labor from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound Custom Installer, or Authorized Parasound Reseller. The above limitation of two years for both parts and labor does not apply to the D 3.

For Parasound NewClassic Electronic Products other than the D 200 DVD Players or any other disc player
Excepting moving parts, remote controls, lasers, front panel displays and video screens, the warranty period is for a term of three (3) years for parts and three (3) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For the Parasound NewClassic D 200 DVD Player only
The warranty period for the D 200 is for a term of two (2) years for parts and two (2) years for labor from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller.

For the Parasound Z Electronic Products
Excepting moving parts, motors, remote controls and front panel displays, the warranty period is for a term of two (2) years for parts and two (2) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For the Parasound Zcd CD +MP Player only
Excepting moving parts, motors, remote controls and front panel displays, the warranty period is for a term of two (2) years for parts and two (2) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays within an Electronic Product, the warranty period is for a term of one (1) year for parts and labor.

For Parasound C-series In-wall Speakers, In-ceiling Speakers, In-wall Subwoofer and Subwoofer Crossover
The warranty period is for a term of five (5) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller.

Limitations on Persons and Products Covered
This warranty, and all rights provided hereunder, are limited to the original owner. In the event that the original owner transfers ownership of the Product prior to expiration of the applicable term stated in "Scope of Duration" above, this Warranty shall terminate in its entirety upon the date of such transfer. In addition, Parasound does not warrant in any way Products which are purchased from anyone who is not an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller. Therefore, if this Product falls into any of the foregoing categories, this Warranty is void.

What Parasound Will Do Under the Warranty
In the event of any defect covered by this Warranty, Parasound shall without charge provide all parts and materials and, during the period applicable to labor, will also provide all labor necessary to restore the Product to its original specifications, and shall return the Product to its owner at Parasound's expense within the U.S. only. In the alternative, Parasound may at its sole option either replace the Product without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, Parasound may refund the purchase price of the Product, subject, where appropriate, to reasonable depreciation for actual use in accordance with applicable laws in full satisfaction of its warranty obligations, Parasound will undertake to complete the repair and return of the Product as soon as circumstances permit, unless prevented by causes beyond its reasonable control.

LIMITATIONS ON PARASOUND'S OBLIGATIONS UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE. PARASOUND DOES NOT WARRANT AGAINST, NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING: REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES TO PARASOUND OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusions or limitation of consequential damages, so the foregoing exclusions may not apply to you.

Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
In addition to the exclusions stated in "Limitations on Persons and Products Covered" above, this Warranty does not cover any of the following: (a) glass or plastic panels, cabinetry, trim, or other appearance items (except where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter); (b) batteries or failure of or damage to the Product caused by batteries; (c) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Product in accordance with the accompanying instructions or specifications; (d) failure of moving parts, remote controls, lasers, front panel displays and video screens occurring more than two (2) years after purchase, even though the Product may otherwise still be under warranty, as provided in "Scope and Duration" above; (e) failures of any kind in Products which evidence any tampering, alteration, defacement of their serial numbers, or attempted servicing by anyone other than Parasound or an Authorized Parasound Service Facility; and (f) failures arising from improper installation of the Product or incompatibility of other components in the system of which the Product is a part; and Parasound shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.

What the Owner Must do to Obtain Service Under This Warranty
To obtain service under this Warranty, the owner must first telephone Parasound's Technical Services Department at the telephone number shown below, to obtain instructions on how to proceed. In the event that Parasound directs that the Product be returned, the owner will be given a Return Authorization Number, which must appear on the outer carton when the Product is returned. Products received without a visible Return Authorization Number will not be entitled to treatment under this Warranty and will be returned unopened. The owner must in all events, at the owner's expense, arrange for any necessary de-installation of the Product; and, if Parasound requests that the Product be returned, must at the owner's expense deliver or ship the Product, properly packaged, prepaid, and insured, to Parasound at the address below, or to an Authorized Parasound Service Facility. In addition, the owner must provide evidence that the Product is at the time of delivery within the scope of this Warranty, by including the original or a legible copy of the dated sales receipt with the Product when submitted for repair. All Products must also be accompanied by the owner's name, address, and telephone number.

What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product from its installation and for delivering it to Parasound or the Authorized Parasound Service Facility. Upon return of the Product to the owner following repair or replacement, it shall be the owner's responsibility to arrange and pay for any reinstallation which may be required. In addition, it shall be the owner's obligation to pay for any repairs made to Products for which the owner has failed to include a legible copy or the original of the dated sales receipt with the product when delivered for service, or which are otherwise subject to the exclusions noted above, and must also pay applicable labor charges for any Product on which the labor portion of the Warranty has expired, at Parasound's or its Authorized Service Facility's then-current repair rates.

How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Parasound Service Facility, obtain instructions on how to obtain service for a Product, or obtain the answers to any other questions you may have concerning this Warranty, you may telephone Parasound between the hours of 9:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday, at 415-397-7100, or email our Tech dept. at service@parasound.com, or write to:
Technical Services Department, Parasound Products, Inc., 2250 McKinnon Avenue, San Francisco, CA 94124.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Parasound Warranty Information

EFFECTIVE DATE: January 1, 2009

Scope and Duration of Warranty
Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original owner that this Product shall be free from defects in workmanship or materials as follows:

For Parasound Halo Electronic Products other than the D 3 DVD Player or any other disc player
Excepting moving parts, remote controls, lasers, front panel displays and video screens, the warranty period is for a term of five (5) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For the Parasound Halo D 3 DVD Player only
The warranty period for the D 3 is for a term of three (3) years for both parts and labor from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. The above limitation of two years for both parts and labor does not apply to the D 3.

For Parasound NewClassic Electronic Products other than the D 200 DVD Players or any other disc player
Excepting moving parts, remote controls, lasers, front panel displays and video screens, the warranty period is for a term of three (3) years for parts and three (3) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For the Parasound NewClassic D 200 DVD Player only
The warranty period for the D 200 is for a term of two (2) years for parts and two (2) years for labor from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller.

For the Parasound Z Electronic Products
Excepting moving parts, motors, remote controls and front panel displays, the warranty period is for a term of two (2) years for parts and two (2) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For Parasound C-series In-wall Speakers, In-ceiling Speakers, In-wall Subwoofer and Subwoofer Crossover
The warranty period is for a term of five (5) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Parasound Custom Installer, Authorized Parasound System Integrator, or Authorized Parasound Reseller.

Limitations on Persons and Products Covered
This warranty, and all rights provided hereunder, are limited to the original owner. In the event that the original owner transfers ownership of the Product prior to expiration of the applicable term stated in "Scope of Duration" above, this Warranty shall terminate in its entirety upon the date of such transfer. In addition, Parasound does not warrant in any way Products which are purchased from anyone who is not an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller. Therefore, if this Product falls into any of the foregoing categories, this Warranty is void.

What Parasound Will Do Under the Warranty
In the event of any defect covered by this Warranty, Parasound shall without charge provide all parts and materials and, during the period applicable to labor, will also provide all labor necessary to restore the Product to its original specifications, and shall return the Product to its owner at Parasound's expense within the U.S. only. In the alternative, Parasound may at its sole option either replace the Product without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, Parasound may refund the purchase price of the Product, subject, where appropriate, to reasonable depreciation for actual use in accordance with applicable laws in full satisfaction of its warranty obligations, Parasound will undertake to complete the repair and return of the Product as soon as circumstances permit, unless prevented by causes beyond its reasonable control.

LIMITATIONS ON PARASOUND'S OBLIGATIONS UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE. PARASOUND DOES NOT WARRANT AGAINST, NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING: REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES TO PARASOUND OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusions or limitation of consequential damages, so the foregoing exclusions may not apply to you.

Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
In addition to the exclusions stated in "Limitations on Persons and Products Covered" above, this Warranty does not cover any of the following: (a) glass or plastic panels, cabinetry, trim, or other appearance items (except where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter); (b) batteries or failure of or damage to the Product caused by batteries; (c) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Product in accordance with the accompanying instructions or specifications; (d) failure of moving parts, remote controls, lasers, front panel displays and video screens occurring more than two (2) years after purchase, even though the Product may otherwise still be under warranty, as provided in "Scope and Duration" above; (e) failures of any kind in Products which evidence any tampering, alteration, defacement of their serial numbers, or attempted servicing by anyone other than Parasound or an Authorized Parasound Service Facility; and (f) failures arising from improper installation of the Product or incompatibility of other components in the system of which the Product is a part; and Parasound shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.

What the Owner Must do to Obtain Service Under This Warranty
To obtain service under this Warranty, the owner must first telephone Parasound's Technical Services Department at the telephone number shown below, to obtain instructions on how to proceed. In the event that Parasound directs that the Product be returned, the owner will be given a Return Authorization Number, which must appear on the outer carton when the Product is returned. Products received without a visible Return Authorization Number will not be entitled to treatment under this Warranty and will be returned unopened. The owner must in all events, at the owner's expense, arrange for any necessary de-installation of the Product; and, if Parasound requests that the Product be returned, must at the owner's expense deliver or ship the Product, properly packaged, prepaid, and insured, to Parasound at the address below, or to an Authorized Parasound Service Facility. In addition, the owner must provide evidence that the Product is at the time of delivery within the scope of this Warranty, by including the original or a legible copy of the dated sales receipt with the Product when submitted for repair. All Products must also be accompanied by the owner's name, address, and telephone number.

What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product from its installation and for delivering it to Parasound or the Authorized Parasound Service Facility. Upon return of the Product to the owner following repair or replacement, it shall be the owner's responsibility to arrange and pay for any reinstallation which may be required. In addition, it shall be the owner's obligation to pay for any repairs made to Products for which the owner has failed to include a legible copy or the original of the dated sales receipt with the product when delivered for service, or which are otherwise subject to the exclusions noted above, and must also pay applicable labor charges for any Product on which the labor portion of the Warranty has expired, at Parasound's or its Authorized Service Facility's then-current repair rates.

How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Parasound Service Facility, obtain instructions on how to obtain service for a Product, or obtain the answers to any other questions you may have concerning this Warranty, you may telephone Parasound between the hours of 9:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday, at 415-397-7100, or email our Tech dept. at service@parasound.com, or write to:
Technical Services Department, Parasound Products, Inc., 2250 McKinnon Avenue, San Francisco, CA 94124.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Parasound Warranty Information

EFFECTIVE DATE: September 1, 2006

Scope and Duration of Warranty
Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original owner that this Product shall be free from defects in workmanship or materials as follows:

For Electronic Products other than the D 3 and D 200 DVD Players
Excepting moving parts, remote controls, lasers, front panel displays and video screens, the warranty period is for a term of ten (10) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Custom Installer, Authorized System Integrator, or Authorized Reseller. For moving parts, remote controls, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For the D 3 DVD Player
The warranty period for the D 3 is for a term of three (3) years for both parts and labor from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator or Reseller. The above limitation of two years for both parts and labor does not apply to the D 3.

For the D 200 DVD Player
The warranty period for the D 200 is for a term of two (2) years for both parts and labor from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator or Reseller.

For In-wall and In-ceiling Speakers
The warranty period is for a term of ten (10) years, for both parts and labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller.

Limitations on Persons and Products Covered
This warranty, and all rights provided hereunder, are limited to the original owner. In the event that the original owner transfers ownership of the Product prior to expiration of the applicable term stated in "Scope of Duration" above, this Warranty shall terminate in its entirety upon the date of such transfer. In addition, Parasound does not warrant in any way Products which are purchased from anyone who is not an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller. Therefore, if this Product falls into any of the foregoing categories, this Warranty is void.

What Parasound Will Do Under the Warranty
In the event of any defect covered by this Warranty, Parasound shall without charge provide all parts and materials and, during the period applicable to labor, will also provide all labor necessary to restore the Product to its original specifications, and shall return the Product to its owner at Parasound's expense within the U.S. only. In the alternative, Parasound may at its sole option either replace the Product without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, Parasound may refund the purchase price of the Product, subject, where appropriate, to reasonable depreciation for actual use in accordance with applicable laws in full satisfaction of its warranty obligations, Parasound will undertake to complete the repair and return of the Product as soon as circumstances permit, unless prevented by causes beyond its reasonable control.

LIMITATIONS ON PARASOUND'S OBLIGATIONS UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE. PARASOUND DOES NOT WARRANT AGAINST, NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING: REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES TO PARASOUND OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusions or limitation of consequential damages, so the foregoing exclusions may not apply to you.

Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
In addition to the exclusions stated in "Limitations on Persons and Products Covered" above, this Warranty does not cover any of the following: (a) glass or plastic panels, cabinetry, trim, or other appearance items (except where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter); (b) batteries or failure of or damage to the Product caused by batteries; (c) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Product in accordance with the accompanying instructions or specifications; (d) failure of moving parts, remote controls, lasers, front panel displays and video screens occurring more than two (2) years after purchase, even though the Product may otherwise still be under warranty, as provided in "Scope and Duration" above; (e) failures of any kind in Products which evidence any tampering, alteration, defacement of their serial numbers, or attempted servicing by anyone other than Parasound or an Authorized Parasound Service Facility; and (f) failures arising from improper installation of the Product or incompatibility of other components in the system of which the Product is a part; and Parasound shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.

What the Owner Must do to Obtain Service Under This Warranty
To obtain service under this Warranty, the owner must first telephone Parasound's Technical Services Department at the telephone number shown below, to obtain instructions on how to proceed. In the event that Parasound directs that the Product be returned, the owner will be given a Return Authorization Number, which must appear on the outer carton when the Product is returned. Products received without a visible Return Authorization Number will not be entitled to treatment under this Warranty and will be returned unopened. The owner must in all events, at the owner's expense, arrange for any necessary de-installation of the Product; and, if Parasound requests that the Product be returned, must at the owner's expense deliver or ship the Product, properly packaged, prepaid, and insured, to Parasound at the address below, or to an Authorized Parasound Service Facility. In addition, the owner must provide evidence that the Product is at the time of delivery within the scope of this Warranty, by including the original or a legible copy of the dated sales receipt with the Product when submitted for repair. All Products must also be accompanied by the owner's name, address, and telephone number.

What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product from its installation and for delivering it to Parasound or the Authorized Parasound Service Facility. Upon return of the Product to the owner following repair or replacement, it shall be the owner's responsibility to arrange and pay for any reinstallation which may be required. In addition, it shall be the owner's obligation to pay for any repairs made to Products for which the owner has failed to include a legible copy or the original of the dated sales receipt with the product when delivered for service, or which are otherwise subject to the exclusions noted above, and must also pay applicable labor charges for any Product on which the labor portion of the Warranty has expired, at Parasound's or its Authorized Service Facility's then-current repair rates.

How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Parasound Service Facility, obtain instructions on how to obtain service for a Product, or obtain the answers to any other questions you may have concerning this Warranty, you may telephone Parasound between the hours of 9:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday, at 415-397-7100, or email our Tech dept. at service@parasound.com, or write to:
Technical Services Department, Parasound Products, Inc., 2250 McKinnon Avenue, San Francisco, CA 94124.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Parasound Warranty Information

EFFECTIVE: January 1, 1998 - August 31, 2006

Scope and Duration of Warranty
Subject to the terms and conditions stated below, Parasound Products, Inc. ("Parasound") warrants to the original owner that this Product shall be free from defects in workmanship or materials as follows:

For Electronic Products
Excepting moving parts and lasers the warranty period is for a term of ten (10) years for parts and five (5) years for labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Authorized Custom Installer, Authorized System Integrator, or Authorized Reseller. For moving parts, lasers, front panel displays and video screens within an Electronic Product, the warranty period is for a term of two (2) years, for both parts and labor.

For In-wall and In-ceiling Speakers
The warranty period is for a term of ten (10) years, for both parts and labor, from the date when the Product was purchased from an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller.

Limitations on Persons and Products Covered
This warranty, and all rights provided hereunder, are limited to the original owner. In the event that the original owner transfers ownership of the Product prior to expiration of the applicable term stated in "Scope of Duration" above, this Warranty shall terminate in its entirety upon the date of such transfer. In addition, Parasound does not warrant in any way Products which are purchased from anyone who is not an Authorized Parasound Dealer, Custom Installer, System Integrator, or Reseller. Therefore, if this Product falls into any of the foregoing categories, this Warranty is void.

What Parasound Will Do Under the Warranty
In the event of any defect covered by this Warranty, Parasound shall without charge provide all parts and materials and, during the period applicable to labor, will also provide all labor necessary to restore the Product to its original specifications, and shall return the Product to its owner at Parasound's expense within the U.S. only. In the alternative, Parasound may at its sole option either replace the Product without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, Parasound may refund the purchase price of the Product, subject, where appropriate, to reasonable depreciation for actual use in accordance with applicable laws in full satisfaction of its warranty obligations, Parasound will undertake to complete the repair and return of the Product as soon as circumstances permit, unless prevented by causes beyond its reasonable control.

LIMITATIONS ON PARASOUND'S OBLIGATIONS UNDER THE WARRANTY PARASOUND'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT, OR AT ITS OPTION, REFUND THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE. PARASOUND DOES NOT WARRANT AGAINST, NOR SHALL IT BE LIABLE FOR ANY OF THE FOLLOWING: REMOVAL OR INSTALLATION CHARGES; SHIPPING EXPENSES TO PARASOUND OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF USE; PROPERTY DAMAGE OF ANY KIND; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusions or limitation of consequential damages, so the foregoing exclusions may not apply to you.

Exclusions: Parts and Occurrences That Are Not Covered by the Warranty
In addition to the exclusions stated in "Limitations on Persons and Products Covered" above, this Warranty does not cover any of the following: (a) glass or plastic panels, cabinetry, trim, or other appearance items (except where they are defective at the time of original sale and the Product is delivered for repair within the first thirty (30) days thereafter); (b) batteries or failure of or damage to the Product caused by batteries; (c) failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Product in accordance with the accompanying instructions or specifications; (d) failure of moving parts or lasers occurring more than two (2) years after purchase, even though the Product may otherwise still be under warranty, as provided in "Scope and Duration" above; (e) failures of any kind in Products which evidence any tampering, alteration, defacement of their serial numbers, or attempted servicing by anyone other than Parasound or an Authorized Parasound Service Facility; and (f) failures arising from improper installation of the Product or incompatibility of other components in the system of which the Product is a part; and Parasound shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.

What the Owner Must do to Obtain Service Under This Warranty
To obtain service under this Warranty, the owner must first telephone Parasound's Technical Services Department at the telephone number shown below, to obtain instructions on how to proceed. In the event that Parasound directs that the Product be returned, the owner will be given a Return Authorization Number, which must appear on the outer carton when the Product is returned. Products received without a visible Return Authorization Number will not be entitled to treatment under this Warranty and will be returned unopened. The owner must in all events, at the owner's expense, arrange for any necessary de-installation of the Product; and, if Parasound requests that the Product be returned, must at the owner's expense deliver or ship the Product, properly packaged, prepaid, and insured, to Parasound at the address below, or to an Authorized Parasound Service Facility. In addition, the owner must provide evidence that the Product is at the time of delivery within the scope of this Warranty, by including the original or a legible copy of the dated sales receipt with the Product when submitted for repair. All Products must also be accompanied by the owner's name, address, and telephone number.

What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product from its installation and for delivering it to Parasound or the Authorized Parasound Service Facility. Upon return of the Product to the owner following repair or replacement, it shall be the owner's responsibility to arrange and pay for any reinstallation which may be required. In addition, it shall be the owner's obligation to pay for any repairs made to Products for which the owner has failed to include a legible copy or the original of the dated sales receipt with the product when delivered for service, or which are otherwise subject to the exclusions noted above, and must also pay applicable labor charges for any Product on which the labor portion of the Warranty has expired, at Parasound's or its Authorized Service Facility's then-current repair rates.

How to Learn Where the Nearest Authorized Parasound Service Facility Is or Obtain Answers to Other Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Parasound Service Facility, obtain instructions on how to obtain service for a Product, or obtain the answers to any other questions you may have concerning this Warranty, you may telephone Parasound between the hours of 9:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday, at 415-397-7100, or email our Tech dept. at service@parasound.com, or write to:
Technical Services Department, Parasound Products, Inc., 2250 McKinnon Avenue, San Francisco, CA 94124.

This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

The maximum Parasound warranty before December 31, 1997 was two years for parts and labor.